Tips to Keep Your Customer Data Secure

Tips to Keep Your Customer Data Secure

Everybody wants their data secure – personal information and everything. That sounds easy, right? Keeping your own data secure may be easy for you, but keeping other people’s data is a different thing. It’s like taking care of a baby; you should treat it like it’s so delicate and hold it with utmost gentleness and care. Data should be taken care of properly if you’re in the business world. It should be secured at all times – especially when it‘s not yours. Or else, you will lose that customer’s trust and lose more customers along the way. That will be a major blow to your company.

Nowadays, cyber-attacks are rampant, and they keep on getting more and more dangerous with each technological advancement. That’s why we can’t let our guards down and just be calm every time. We have to be vigilant. This is important when running a business because you have customers to take care of for your company to grow.

Customers provide their data or information to your company; so we can’t blame them if they fear for the security of their personal data  – unless you have a very reliable IT team to manage that for you. It’s very important for companies to provide transparency during the information gathering process and also implement better security measures to keep customers’ data safe and secure. And that’s also needed when your company is using a cloud-based software, like Office 365 for business.

So, to help secure your customer’s data, IT Services Australia has laid out tips for you to do this:

Encrypt User Data.

Don’t let your guard down. Always secure user data with safe encryption to avoid from any breaches. This will help you manage your customer’s data and keep it safe. Encryption makes your information unreadable to anyone else except you or the intended party. Some of your customer’s information are retained on websites and stored on company servers owning those websites especially when they pay online – like their payment details or credit card information. That’s where encryption comes in and saves the day – making less risk for these kinds of information to spill out to hackers. That is if you also have the latest encryption technology and know how to use it.

Train Your Employees.

Encryption is best utilized when a user has knowledge about it. That’s why it’s also important to train your employees to keep safe your customer’s data. Let them practice good habits in the office, as taking care of your customers is a priority and they should understand its importance. Train them about online safety, as some businesses right now are involved online or with the Internet.

The Right Software Matters.

Having the right software matters. Yes, it matters. If you don’t use the right antivirus or malware prevention software, then, good luck with keeping not only your customer’s data safe, but also yours and the company’s. Also, updating it won’t harm you. It will only strengthen your security more. Testing also helps. Put your network security on a test to know its vulnerabilities. You may hire an ethical or white hat hacker to identify code vulnerabilities and blind spots. It’s good because you’re testing everything, and you will know that this particular data will not be harmed by any malware and viruses.

Be Organized.

Applying all the basic security, it’s necessary to keep everything organized on a day-to-day basis. Keep all the data in one place to avoid unexpected deletion or other data problems. Be vigilant and always check the data for greater security.  And when it comes to disposing of your customer’s documents and files, don’t just trash them immediately without reviewing everything first.

Verify What to Keep and What You Don’t Need.

This is in connection with tip #4. When deleting or disposing of your customer’s data and other information, you have to verify what to delete and what to keep. You have to keep something, just in case you need to locate or contact this certain customer. With cyber-attacks running rampant today, this tip is important so as not to jeopardize your customer and also your company. Store only names, addresses, contact numbers, and emails, dispose of credit card details or any payment details. This may be a bizarre way to store data, but it really helps you protect your customer’s data from danger.

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