If you have utilised a software, you’re bound to encounter few prompt messages suggesting you update or upgrade the software at one point or another. But even though this is true, not all people understand the difference between software updates and upgrades.
Over the years, the two terms have been interchanged because of their similarities as both cause changes to applications and operating systems. However, there is a significant difference between the two that you need to know. Here, you will understand the difference between the two in the perspective of IT experts from managed IT services in Australia.
What is a Software Update?
Software updates are also known as software patches. Most often than not, these software updates come free for end-users that purchase the software.
Developers create these updates to provide fixes for bugs or software features that aren’t working the way they’re supposed to. These updates are often issued to protect end-users from software vulnerabilities that can be exploited by hackers and malware. Aside from that, it is also used by these experts to add minor enhancements to the software. This will allow users to experience the maximum productivity and convenience that they deserve.
What is a Software Upgrade?
Unlike software updates, upgrades require the purchase of a new version of the software. By availing of these software upgrades, end-users get to enjoy the significant improvements made to the current software that they’re making use of.
If you want to upgrade your software, it’s essential that you remember to register it when you install it. In many cases, organisations that register their software are given the opportunity to qualify for different types of deals. One of these deals is the free software upgrade users can get when they purchase the software right before it releases a new upgrade.
How to Identify If You Need a Software Update or Upgrade?
As you can see, there is a significant difference between software updates and upgrades. While software updates include bug fixes and other minor software modifications, software upgrades create bigger and more complex changes to the current version of the software. Now that you got a better grasp of that, it’s time for you to learn how to identify whether you need an update or upgrade for your current software.
Signs Your Business Should Have a Software Update
Before you let IT professionals from managed IT services in Melbourne update the software you’re utilising in your business, it’s crucial that you understand why it’s necessary. In this portion of the blog, the telltale signs to tell if your business is in need of a software update will be discussed thoroughly.
1. Increasing Number of Customer Complaints
Normally, businesses utilise different kinds of software in order to improve business operations. With that said, if the software is causing customer complaints rather than customer satisfaction, then it’s time for you to avail of an update. Companies that want to thrive in the business world need to understand the importance of listening. When you listen to your customers’ demands, you enable your company to determine when improvements are necessary. It will allow you to identify the limitations of your existing software and gain insight on how you can enhance your customers’ user experience.
2. Emergence of Security Risks
Alongside the continuous development of software updates in the business world is the emergence of new and improved cybersecurity threats. For this reason, it has been evident how cybersecurity attacks evolved into something more sophisticated over the years. Aside from that, it is also a known fact that no software is perfect. Security holes may be inevitable, but it doesn’t mean that you can’t do anything to protect your organisation from these security attacks.
The development of software updates is a never-ending process. Every time a bug or flaw is identified, developers always make the effort to create updates to patch these vulnerabilities. Because of this, it is undeniable that one of the key indicators that it’s time for business owners to avail of a software update is the introduction of new security risks.
3. Competitors Are Getting Ahead of Your Business
In the digital age at present, it is as clear as day that the customers are now aware of what they want from software. It is also established that the more convenience you can give to your users, the better your services are. Customers always want to prefer a company that can provide a better user experience. Because of this, it is a necessity for business owners all over the world to be flexible to the customers’ demands.
One way that you can portray your business’ flexibility is by being adaptable to the new trends and updates of the software you’re using. For this reason, it has been recommended by IT experts that businesses should update their software to its latest version regularly.
By maximising the feedback that you get from the people that avail of your services, you will be able to get ahead of your business competitors. With that said, listening to what your customers have to say can certainly help you get the insights you need to pave the way for your business’ success.
4. The Potential to Improve User Experience
As mentioned earlier, customers always go for a company that can provide better services. That’s why it’s important for business owners to keep their business flexible for future improvements and to establish a customer-centric business. By keeping yourself informed about the new trends and updates of the software you’re utilising, you’ll be able to avail of them when they’re released. This will help you optimise the software you’re making use of when you see an opportunity to improve your customers’ experience while availing of your services.
Signs Your Business Needs to Have a Software Upgrade
No matter how great your software is, a time will come that it will need upgrades in order for it to continue delivering its services. That’s why it is vital to know when you should upgrade the current software that you’re using for your business operations. In this portion, you will see the different signs that indicate your business’ need for a software upgrade. By paying attention to these signs, you’ll be able to determine when it’s ideal to upgrade your software.
1. Current Software is No Longer Supported by the Developer
One of the reasons why software developers create software updates regularly is to patch security holes. That’s why if your current software is no longer supported by the developer, it will have a gaping vulnerability to cyber-attacks. Without the regular patches and security updates, the software you’re utilising will no longer have the resources needed for any of the bugs or glitches that will pop up. Hence, it is considered by experts as a key indicator that the software needs an upgrade.
2. Upgrade Can Create a Significant Change on Your Business
Before you upgrade your software, it’s essential that you dig past the marketing hype. By doing this, you’ll be able to determine whether the software upgrade will create any significant changes in your business operations or not. Wise business owners know that it’s not enough to have software that looks slick—it has to create a difference in their organisation’s performance. That’s why when you’re eyeing to upgrade your software, see to it that it has the capacity your business’ productivity, efficiency, security, or any other aspect that can help your company prosper.
3. Software Upgrade is Compatible with your Present Systems
Most often than not, software upgrades exist in order to create better versions of the outdated software utilised by the people. But regardless of how helpful the new upgrade’s functionalities and features are, it will all go to waste if it’s incompatible with your present systems. With that said, it’s vital for business owners to make sure that their software can communicate with the rest of their company’s organisation if they want to avoid serious problems in the future. Through this, they’ll be able to get the peace of mind that the software upgrade they avail of is a good investment.
As you can see, software updates and software upgrades have their own way of helping businesses improve their operations. It can help you improve your software’s cybersecurity, data security, functionality, and usability. That’s why when you see the update or upgrade pop-up window again, you should think twice before clicking the “Remind me later” button.
Once you distinguish properly whether it’s time for you to update or upgrade your software, you’ll be able to create well-informed decisions in this matter. But if you’re still unsure if you need an upgrade or update for your software, you can turn to IT experts from managed IT services like House of IT. With their help, you’ll be able to identify what will best work best for your company and make sure that the money you spend will not be put to waste.