2017 is just around the corner and like other digital based industries, IT Services in Australia should be aware of how to face or accept these coming trends.
Let’s have a rundown of what to expect in the coming year.
Mobility is trendy
Let’s face it. We are in the mobile age. Everyone from your employees to your company’s customers are mobile. IT Support in Australia as well as service desks must not be out of touch when it comes to this trend.
One way to apply this trend is by making personal and business data and applications isolated from each other on the same device.
This trend has been around for quite a while, but the following years will be transformative for IT automation.
IT automation will be evolving from scripting to having definite workloads or into a more heuristic set up.
Big data, big solutions
The analysis of big data is one of the ways how problems are solved today. For example, instead of taking up the whole city with their full force, police departments fight crime by pinpointing hotspots based on data.
Unstructured data and real time input, which may be disruptive may be handled by building new data architectures.
Internet still rules everything
Is IT in charge of everything? If it has an IP address and connects to the worldwide web, then it might be.
The popularity of smartphones and other internet connected device combined with big data analytics means that businesses can improve their means of operation. For this trend, it is ideal to build a data center that can adapt rather than one that will last.
Ever wonder how Google, Amazon or Facebook operates and how they do it? They do it by using webscale IT.
Webscale IT rely heavily on software-defined everything— it also depends on a major attitude adjustment in IT where experimentation and failure are prioritized
Bimodal IT is the maintenance tested IT practices while at the same time introducing innovative new processes in a safe and secure fashion.
Get cues such as the pace layering concept from application development and incorporate it into IT’s roadmap, and find ways to interact with your customers. If diversity is what you are after, then bimodal IT is surely the way to go.
Rise of the dashboards
In the very near future, a huge percentage of infrastructure and operations teams will use dashboards to transact and coordinate with the outside world. It follows the analogy of the business-value dashboard vs. IT metrics to cruise ship reviews vs. cruise ship boiler calibration reports which all serve different functions and purposes.
Try looking into business-value dashboards and utilize IT staffer that speak the same language as the business stakeholders.
Most IT teams are putting their hands on new approach; rather than shut down all shadow IT operations they find, these companies allow business users to set up shadow IT for projects and track performance like a proof-of-concept trial. If the implementation is a success, then IT integrates shadow IT into the established system.